Effective date: September 27, 2026
KIROOAI INC offers a refund of your first WanAI paid purchase if you request it within 7 days of payment and none of the credits from that purchase have been used. This applies to your first monthly subscription, annual subscription, or credit pack. Later purchases and renewals do not qualify for this first-purchase offer.
Email [email protected] with your account email, order number, and reason. Do not send card details. Eligible refunds are returned through the original payment method; bank posting times vary. Approved refunds remove the related unused benefits.
Report duplicate charges, incorrect billing, or unresolved service failures for separate review. Mandatory consumer rights remain unaffected. Canceling renewal does not itself request a refund; see Billing.
WanAI home · Pricing · Privacy · Terms · Refunds